Privacy Policy

Basic information on Data Protection



Acquisition of products online


Registration in the Newsletter

Commercial communications related to our services


Express consent and legitimate interest


No data is transferred to third parties, except legal obligation

Access, rectify and delete the data, as well


as other rights, as explained in the

Additional Information

At KERVLAN LAB, SL we work to offer you the best possible experience through our products and services.In some cases, it is necessary to collect information to achieve this.We care about your privacy and we believe that we should be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter,"RGPD") regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and LAW 34/2002, of July 11, Services of the Information Society and Electronic Commerce (hereinafter,"LSSI"), KERVLAN LAB, SL informs to the user who, as data controller, will incorporate the personal data provided by users in an automated file.

Our commitment begins by explaining the following:

Your data is collected so that the user experience improves, according to your interests and needs.

We are transparent about the data we collect about you and why we collect it.

Our intention is to offer you the best experience possible.Therefore, when we are going to use your personal information, we will always do so in compliance with the regulations, and when necessary, we will request your consent.

We understand that your data belongs to youTherefore, if you decide not to authorize us to process them, you can ask us to stop processing them.

Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, consult the different sections of the privacy policy below:

Who is responsible for the processing of your personal data?


Registered office:C/ Lluçanes 6,


KERVLAN LAB, SL has designated a Data Protection Officer or an internal contact person within your organizationIf you wish to make a query regarding the processing of your personal data, you can contact him by email

What personal data do we collect?

The personal data that the user can provide:

Name and surname

Phone number

Address and CP



IP address, date and time you accessed our services, internet browser you use and data about the device's operating system.

In some cases, it is mandatory to fill in the registration form to access and enjoy certain services offered on the web; Likewise, not providing the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what purpose do we treat your data?

At KERVLAN LAB, SL we process the information provided by interested persons for the following purposes:

Manage the sending of the information requested of us, as well as any other query that you may have and that is not subject to the conditions of the website or the contracting of the service.

Manage the registration of users subscribed to the Newsletter to receive information and news about the products offered by the Responsible.

Manage the purchase made by the user of the products offered on the websiteDevelop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks.

Develop and promotional activities that can be organized.

In some cases it will be necessary to provide information to the Authorities or third-party companies for audit reasons, as well as to handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Registry of Treatment Activities and Operations (RAT) owned by KERVLAN LAB, SL, which will be updated periodically in accordance with the provisions of the GDPR. .

What is the legitimacy for the processing of your data?

The processing of your data can be based on the following legal bases:

Consent of the interested parties for contracting services through the contact forms, requests for information or registration in e-newsletters (subscription to our Blog)

Legitimate interest for the treatment of our clients' data in direct marketing actions and express consent of the person concerned for everything related to automatic evaluations and profiling.

Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims.

How long do we keep your data?

The processing of data for the purposes described will be maintained for the time strictly necessary to fulfill the purpose of its collection (for example, while the commercial relationship lasts), as well as for compliance with legal obligations arising from the processing of data. the data.

To which recipients are your data communicated?

In some cases, only when necessary, KERVLAN LAB, SL will provide user data to third partiesHowever, the data will never be sold to third partiesThe external service providers (for example, payment providers or delivery companies) with which KERVLAN LAB, SL works may use the data to provide the corresponding services, however they will not use said information for their own purposes or for assignment to third parties.

KERVLAN LAB, SL seeks to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have the appropriate measures in place to protect personal data.These third parties have an obligation to ensure that the information is treated in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary to comply with such legal obligations will be disclosed.

Where is your data stored?

In general, the data is stored within the EUThe data that is sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection because they have Binding Corporate Regulations (BCR).

What rights do you have and how can you exercise them?

You can direct your communications and exercise your rights by making a request in the following

By virtue of what is established in the GDPR, you can request:

Right of access and rectification (Art.15 and 16 GDPR and 13 and 13 and 14 LOPDGDD) :The user has the right to obtain information about personal data KERVLAN LAB, SL and for what purposes they have been usedAnd the user also has the right, at any time, to request a correction of any inaccurate or incomplete personal data.

Right of deletion and to be forgotten (Art.17 GDPR and 15 LOPDGDD) :The user has the right to obtain the deletion of personal data that concerns him when the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise treatedIf at any time you have given your consent, for the processing of personal data, there will always be the possibility of withdrawing said consent for any future processing that depends on it.

Right to limit treatment: The user has the right to request the limitation of the treatment of their personal data, in which case KERVLAN LAB, SL would only keep them for the exercise or defense of claims.

Right of opposition (Art.21 and 22 GDPR and 18 LOPDGDD) :The user has the right to oppose the processing of their data according to the terms provided in article 21 and 22 of the GDPRKERVLAN LAB, SL informs the user that even if the user objects to certain processing, KERVLAN LAB, SL may continue such processing if it is based on another legitimate basis, for example, to provide services or to comply with legal obligations.

Right to portability (Art.20 GDPR and 17 LOPDGDD) :in some cases, you can request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another controller.

Right not to be subject to individualized decisions: you can request that decisions not be made that are based solely on automated processing, including profiling, that produces legal effects or significantly affects the person concerned.

In some cases, the request may be denied if you request that data necessary to comply with legal obligations be deleted.

Likewise, if you have any complaint about the processing of your data, you can submit a claim to the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating KERVLAN LAB, SL from any responsibility in this regard.Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.The user agrees to provide complete and correct information in the registration or subscription formKERVLAN LAB, SL reserves the right to terminate the contracted services that have been entered into with users, in the event that the data provided is false, incomplete, inaccurate or not up to date.

KERVLAN LAB, SL is not responsible for the veracity of the information that is not of its own elaboration and for which another source is indicated, for which reason it does not assume any responsibility regarding hypothetical damages that could be caused by the use of said information.

KERVLAN LAB, SL reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or deny access to said information.KERVLAN LAB, SL is exonerated from responsibility for any damage or loss that the user may suffer as a result of errors, defects or omissions, in the information provided by KERVLAN LAB, SL, provided that it comes from sources unrelated to it.

Likewise, the user certifies that they are over 14 years of age and that they have the necessary legal capacity to provide consent regarding the processing of their personal data.

How do we treat the personal data of minors?

In principle, our services are not specifically aimed at minorsHowever, in the event that any of them is addressed to minors under fourteen years of age, in accordance with article 8 of the GDPR and article 7 of LO3/2018, of December 5 (LOPDGDD), KERVLAN LAB, SL will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minorsIn this case, the DNI or another form of identification of the person providing the consent will be required.

In the case of persons over fourteen years of age, the data may be processed with the consent of the user, except for those cases in which the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

KERVLAN LAB, SL has adopted the security levels of protection of Personal Data legally required, and tries to install those other means and additional technical measures at its disposal to avoid the loss, misuse, alteration, unauthorized access and theft of Data. Personal information provided to KERVLAN LAB, SL.

KERVLAN LAB, SL is not responsible for hypothetical damages or losses that could be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, due to causes beyond the control of KERVLAN LAB, SL; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of KERVLAN LAB, SLHowever, the user must be aware that Internet security measures are not impregnable.

Links to other websites

On the website there may be links to other web pagesBy clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving KERVLAN LAB, SL disassociated from any type of responsibility regarding its privacy policy.

How do we use cookies?

The website and the RRSS of KERVLAN LAB, SL use cookies, in order to optimize and personalize your navigation through it.Cookies are physical information files that are stored in the user's own terminal, the information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience.The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on their hard drive, they have the possibility of configuring the browser in such a way that it prevents the installation of these files.For more information see our Cookies Policy.

Can the privacy policy be modified?

This privacy policy can be modifiedWe recommend that you review the privacy policy periodically.